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Ian's...
The shipping box is reinforced with extra-strength brown tape on
all edges with the two main top and bottom lid seams triple-sealed.
Larger boxes are then extra-reinforced on all edges with fabric
gaffer tape, giving excellent damage resistance. The two main seams
(top and bottom) are also given an extra gaffer seal.
Every item inside a box is, if applicable, contained in an antistatic
bag, and then carefully wrapped in bubble wrap. All wrapped items are
then enclosed within a cushion of foam
chips and foam blocks. I position everything very carefully so
that damage is pretty much impossible, using foam blocks to prevent
unwanted movement of the packaging. Lastly, larger boxes have extra
strength 'gaffer' tape applied to all edges, and then red lettering
"Fragile!" tape is applied in key places to the outside surface of the
box - this prevents the edges of the other layers of tape from coming
loose during transit.
My packing may be considered a bit over the top by some, but it means the chances of an item I send being damaged in transit are very low indeed, plus of course I receive good feedback. My ethos is to try and utterly prevent any chance of damage, producing high buyer satisfaction/confidence.
Click on the images above for larger versions. They show how a typical large box looks after all the tape has been applied, in this case containing an Indigo2 which was sent to Holland. Other example images are accessible below within peoples' comments. For a detailed example with many pictures, read how I sent an Indigo2 and two 17" monitors to the University of Uruguay in South America.
NB: by definition I can't include feedback comments from people who collected in person, or those cases where I delivered in person, and most commercial companies don't tend to reply in any personal way when buying something. Suffice to say there are many other happy buyers out there besides those mentioned on these feedback pages. :)
Various parts/upgrades for IRIS Indigo and Fuel, sent to the Netherlands:
From: "jeroenj@casema.nl" <jeroenj@casema.nl> Date: Monday, March 22, 2010 7:01 PM Hi Ian, Got the package last Friday and upgraded both my Indigo and my Fuel yesterday. Everything works perfectly. The Fuel is a *lot* quieter now. [later...] > PS. Can I include your comments on my feedback page please? Or feel free > to write something more specific I can use. 8) Another packet from Mr. Mapleson's extensive stock of SGI components has arrived! Great quality stuff for both my vintage Indigo and my Fuel systems, complete with all the necessary mounting materials and - as usual - very safely packaged. Bye! Jeroen
Mint blue Octane2 R12K/400 V6, external CDROM, etc. sent to Spain [image]:
Date: Tuesday, February 23, 2010 2:11 PM From: "Francisco Javier Sánchez Chapado" <fjschapado@gmail.com> Hello Ian, I'm very Happy :) Last week (friday) the Octane2 station arrived to my house, and today's morning the mouse and the extra sled. All very well packaged. The Octane2 station, keyboard, mouse, external CD-ROM unit and cables works very well. The skin is in very good state and all other items too! The amount of software and it's configuration (IRIX and programs) is awesome. Your (8 cd's + 1 update cd !!!) SGI Nekoware collection and your (2 cd's + "extras" cd !!!) SGI GIFTS are fantastic. I will need a lot of time to investigate all the content! Thanks for the free extras and the free shipping of the mouse and the sled and for the excellent email communication. If i decide to buy another SGI system, you will be the seller ;) Thank you very much for all. Best regards Javi. PS: Feel free to put this email or part of it in your feedback section ;)
